Last week Do it Best Corp. opened the doors of its Waco, TX Distribution Center to folks from other warehouses in the area. Do it Best has a great success story to tell (use this link to see a video case study about Do it Best), but that wasn’t the most striking thing about the tour. What struck me was how surprised most of the tour attendees were by the depth and richness of the Do it Best System compared to legacy voice systems they had seen at other DCs.
The fact is, most operations people today have a general understanding of voice, since its been around for years and is no longer a true “bleeding edge” technology. But when you get beyond the voice-picking basics, it’s amazing the degree of flexibility available in today’s voice applications. There are an almost limitless number of ways to handle exceptions, configure voice dialogues for different users, and combine scanning with voice. And beyond the hands-on user capabilities, today’s voice applications also provide incredibly rich management reporting and process management tools that help supervisors do their jobs better. Long story short, if you haven’t seen a modern voice system in use, you might be surprised by what you see.
We will be posting the dates and locations for upcoming Voice-Directed DC tours on this blog. So if you’re interested in taking part in a future event, and seeing Jennifer up close and personal, sign up for blog updates using the box at the top of this page. (Or fill out our request form and we’ll add you to our mailing list.)
How do you feel about hosting or attending warehouse tours? Are DC visits more valuable than trade shows and conferences? Or do trade shows and tours serve different needs: education versus networking, etc.? Please submit a comment to join the discussion.
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