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Join Our Growing Team

Very few people can say they play a part in something totally new, totally exciting, totally effective. But everyone at Lucas Systems can say that.

Lucas Systems is the fastest-growing provider of voice-directed logistics solutions that help retailers, wholesale distributors, and manufacturers improve warehouse operations. Since 2008 our revenues have grown more than 50 percent, as we have added new marquee customers, created partnerships with leading supply chain and warehouse management system providers, and established an international presence in Europe and the Pacific Rim. Our solution, Jennifer™, is in use at a broad range of companies including food service, grocery, consumer products, healthcare, retail, wine and spirits distribution and manufacturing. Companies like CVS, Kraft, and OfficeMax rely on our technology, every day, to increase the accuracy and productivity of their warehouse operations

Fast Facts

  • Founded in 1998, Lucas Systems, Inc. is headquartered in Wexford, PA (about 30 minutes north of Pittsburgh).
  • Our customer base, revenues and profitability have grown consistently and rapidly since our inception.
  • We are run by a team of process and software engineers and operations managers with over 20 years’ experience implementing voice-directed solutions in warehousing and manufacturing environments.
  • Our solutions are installed in over 200 distribution facilities across 47 states and throughout the world. Our customers include CVS Pharmacy, Kraft Nabisco, three separate divisions of Cardinal Healthcare, OfficeMax, Shaw’s Supermarkets, C&S Wholesale Grocers, and three of the five largest wine and spirits distributors in the US. We have a 100% success and customer satisfaction rate with our customers.

Working at Lucas
The Lucas Systems culture has been as carefully managed as our growth and our products. We believe in what we do, as much as we believe in each other. We believe in rewarding great thinking and initiative. We attract high-quality people who like to work hard, and they stay with us for many years.

We support our people well. We act as a team, always. We want the very brightest, the very best, the people who love a challenge and won’t stop until they win for our customer. And the ultimate confirmation of the value of this approach? Our customers appreciate knowing that when they call Lucas they always deal with nice, intelligent people who provide superior service. They’ve told us that more than once.

Benefits

  • 401(k) Retirement Plan with company match
  • Medical, dental and vision coverage
  • Life and long-term disability coverage
  • Flexible Spending Account (FSA)

Opportunities

Contact Us
If you would like to learn more about working at Lucas Systems visit our website at www.lucasware.com or send your questions or resume to resume@lucasware.com.

About Pittsburgh
We’re proud to be in Pittsburgh, PA, a city that is consistently rated as one of the most livable places in the United States. Visit these sites to learn more about our region:

General Information
Visit Pittsburgh www.visitpittsburgh.com
Pittsburgh.Net www.pittsburgh.net
City of Pittsburgh http://www.city.pittsburgh.pa.us/
Pittsburgh News and Events http://www.wpxi.com/pittsburgh/index.html
Pittsburgh Newspaper www.post-gazette.com
Pittsburgh Events http://www.post-gazette.com/events/

Technology & Business
Pittsburgh Technology Council http://www.pghtech.org
Pittsburgh Business News http://www.bizjournals.com/pittsburgh/
Pittsburgh Technology News http://www.pittechnews.com/
Pittsburgh Small Business News http://pittsburgh.sbnonline.com/

Outdoors & Sports
Pittsburgh Canoeing http://spoke.compose.cs.cmu.edu/fwe/cg/cg.htm
Pittsburgh Cycling http://www.cs.pitt.edu/~sakr/cycling/
PA Fish and Boat Commission http://sites.state.pa.us/PA_Exec/Fish_Boat/mpag1.htm
PA Golf http://www.playandstayinpa.com/playandstay/index.jsp
Pittsburgh Outdoors http://www.wpfi.org/
More Pittsburgh Outdoors http://outdoor.3rc.org/
Pittsburgh Rowing http://www.threeriversrowing.org/
Pittsburgh Steelers http://media3.steelers.com/
Pittsburgh Penguins http://penguins.nhl.com/

 

 

Technical Support Analyst

Lucas Systems, Inc. is a leading provider of voice-directed logistics solutions that help retailers, wholesale distributors, and manufacturers improve their warehouse operations. Jennifer™, the award-winning Lucas solution, generates rapid ROI for our Blue Chip customer base by increasing worker efficiency and accuracy through the use of real-time voice-direction and speech recognition software running on mobile devices.

Lucas is a unique organization, offering the dynamic, collaborative, and innovative working environment of a smaller company, but with the financial stability and industry presence typically associated with larger firms. This year we celebrated thirteen consecutive years of profitability since our founding in 1998 and achieved significant revenue growth. This rapid growth continues to create opportunities for both personal and professional growth for high performing individuals. 

Lucas Systems, Inc. is currently looking for a Technical Support Analyst, a key part of the Service and Support team.  The Technical Support Analyst will be exposed to a number of business units, including Project Management, Design, Development, and Installation. Exposure to a variety of product offerings will allow the Support Analyst to fill organizational needs while enriching experience and skill levels.

Position Description

  • Support customers in real-time by fielding calls; escalating and redirecting inquiries as necessary
  • Work with customers to specify, quote, and design customer product enhancements
  • Develop and implement customer product enhancements
  • Trace and debug code as necessary for problem resolution
  • Provide database maintenance for customer sites
  • Design and build enhancements to current solutions to improve customer experiences
  • Provide periodic after hours helpline support via cell phone
  • Other duties as assigned

Minimum Qualifications

  • BS in IT, IS, MIS, or similar or possess equivalent experience
  • 1-3 years of experience in a related field such as programming, customer support, or QA
  • Experience and practice in T-SQL (preferably MS SQL Server) with experience in writing and debugging stored procedures
  • General understanding of SQL Server 2005/2008 maintenance and basic administration
  • Knowledge of Microsoft Operating Systems
  • Excellent communication skills including the ability to relate to both high-level IT personnel and end users
  • Ability to travel (5-10%)
  • Strong problem solving skills
  • Ability to work in a fast-paced environment

Preferred Qualifications

  • Working knowledge of or debugging experience in C#.NET
  • Understanding of Microsoft IIS and FTP
  • Familiarity with Microsoft Team Foundation Server

Location: Wexford, PA

Please submit cover letter, resume and salary requirements to:

Lucas Systems, Inc.
11279 Perry Highway, 4th Floor
Wexford, PA 15090
www.lucasware.com

Or email to:
resume@lucasware.com

No phone calls please

 

Vice President of Engineering

Lucas Systems, Inc. is a leading provider of voice-directed logistics solutions that help retailers, wholesale distributors, and manufacturers improve their warehouse operations. Jennifer™, the award-winning Lucas solution, generates rapid ROI for our Blue Chip customer base by increasing worker efficiency and accuracy through the use of real-time voice-direction and speech recognition software running on mobile devices.

Lucas is a unique organization, offering the dynamic, collaborative, and innovative working environment of a smaller company, but with the financial stability and industry presence typically associated with larger firms. This year we celebrated thirteen consecutive years of profitability since our founding in 1998 and achieved significant revenue growth. This rapid growth continues to create opportunities for both personal and professional growth for high performing individuals. 

To further accelerate our growth and expansion, Lucas Systems is currently looking for a Vice President or proven Director of Engineering.  This position is a key part of the Lucas senior leadership team and influences all areas of the business.  The VP of Engineering will be responsible for the overall leadership of our software development initiatives as well as driving continued innovation through our research and development investments.  The right candidate will have a proven track record of success in fast growing, entrepreneurial environments including a history of managing the definition of software products, a background in defining and implementing processes for software development, and strong experience in leading and motivating large/matrixed teams along with a solid understanding of people leadership and performance management.  

Position Description

  • Owns strategic planning for application architecture and product features
  • Builds motivated and productive teams
  • Provides people leadership and performance management for Engineering team
  • Participates in solving technical and business issues
  • Provides Project Management leadership
  • Manages relationships with contacts at key customers
  • Participates in the sales process

Minimum Qualifications

  •  BS degree in Engineering, Computer Science or other software related field
  • Working knowledge across a range of technologies including .NET framework, web services, SQL Server, object-oriented design, networking and mobile computing
  • Experience with integrating multiple applications
  • Ability to effectively communicate with the VP/CIO levels as well as IT technical implementation teams
  • Solid understanding and interest in the relationship of software development to overall business successProven track record of driving solid technology solutions that deliver great customer results

Preferred Qualifications

  • 10 – 15 years of work experience in senior engineering management role
  • Familiarity with C++ and C# languages, knowledge of VB
  • Experience with Voice/Speech recognition technology
  • Exposure to warehousing/distribution or supply chain industries
  • Background in project and/or product driven environment
  • Experience with supporting software products being sold through partners internationally

Approximately 20-30% travel required 

Location: Wexford, PA

Please submit cover letter, resume and salary requirements to:

Lucas Systems, Inc.
11279 Perry Highway, 4th Floor
Wexford, PA 15090
www.lucasware.com

Or email to:
resume@lucasware.com

No phone calls please.

 

Software Engineer I - Speech Team

Lucas Systems, Inc. is a leading provider of voice-directed logistics solutions that help retailers, wholesale distributors, and manufacturers improve their warehouse operations. Jennifer™, the award-winning Lucas solution, generates rapid ROI for our Blue Chip customer base by increasing worker efficiency and accuracy through the use of real-time voice-direction and speech recognition software running on mobile devices.

Lucas is a unique organization, offering the dynamic, collaborative, and innovative working environment of a smaller company, but with the financial stability and industry presence typically associated with larger firms. This year we celebrated thirteen consecutive years of profitability since our founding in 1998 and achieved significant revenue growth. This rapid growth continues to create opportunities for both personal and professional growth for high performing individuals. 

Lucas Systems, Inc.is currently looking for an experienced Software Engineer to serve as a key part of our Speech / Mobile Device Team. The Speech / Mobile Device Team is responsible for the delivery of software that runs on a variety of different Windows-based mobile devices and for research related to the system’s core algorithms and feature set.

Position Description

  • Design and implement software modules, components and subsystems for the Jennifer product
  • Design and implement software tools to facilitate ongoing research related to Lucas’s speech recognition technology
  • Contribute to system architecture design and implementation
  • Assist in creating system specifications, system installation and customer training as required
  • Support Lucas’s customer support team in troubleshooting and developing fixes/enhancements for existing client deployments

Minimum Qualifications

  •  BS in Computer Science or Computer Engineering (significant and relevant work experience coupled with a differing degree will be considered)
  • Strong problem solving and analytical skills
  • Experience with C/C++ and C# programming languages
  • Excellent verbal and written communication skills
  • Effective organizational skills and ability to be attentive to details

Preferred Qualifications

  • Experience with application development for mobile devices – unmanaged code and Microsoft’s .NET Compact Framework
  • Speech recognition or speech synthesis experience
  • Database design/programming experience
  • Exposure to warehouse logistics processes
  • Experience with Microsoft’s Visual Studio and Team System
  • CSD/MCAD certification

Location: Wexford, PA

Please submit cover letter, resume and salary requirements to:

Lucas Systems, Inc.
11279 Perry Highway, 4th Floor
Wexford, PA 15090
www.lucasware.com

Or email to:
resume@lucasware.com

No phone calls please.

 

 

 

Sales Account Manager

Lucas Systems, Inc. is a leading provider of voice-directed logistics solutions that help retailers, wholesale distributors, and manufacturers improve their warehouse operations. Jennifer™, the award-winning Lucas solution, generates rapid ROI for our Blue Chip customer base by increasing worker efficiency and accuracy through the use of real-time voice-direction and speech recognition software running on mobile devices.

Lucas is a unique organization, offering the dynamic, collaborative, and innovative working environment of a smaller company, but with the financial stability and industry presence typically associated with larger firms. This year we celebrated thirteen consecutive years of profitability since our founding in 1998 and achieved significant revenue growth. This rapid growth continues to create opportunities for both personal and professional growth for high performing individuals. 

Lucas Systems, Inc. is currently looking for Sales Account Managers with entrepreneurial spirit to help grow our business. The Sales Account Manager role is critical to the organization and interacts with all areas of our company.

Position Description

  • Generate new business and grow existing accounts within assigned territory or industries
  • Develop qualified prospect lists and produce accurate sales reports
  • Conduct and manage the full range of sales activities of cold calling, lead generation, customer presentation, proposal generation, terms negotiation, and close
  • Negotiate and close large, fixed price contracts involving the delivery of software, equipment, and services
  • Maintain exceptional post implementation customer relationships through regular communication to monitor satisfaction and identify add-on sales opportunities
  • Work with Engineering/Development to define product improvements and new solutions
  • Participate in industry conferences, trade shows, speaking engagements, etc.

Minimum Qualifications

  • Proven track record of successfully selling into Distribution (Warehouse) / Manufacturing industries – or – large software / solution systems sales at the VP level or higher (This must be demonstrated as a part of the interview process)
  • Minimum of five (5) years of technical, consultative solution based sales
  • Demonstrated record of meeting or exceeding sales quota
  • BS in Computer Science, Information Technology, Engineering, Logistics, or significant and relevant work experience in addition to a different degree
  • Ability to travel as needed to conduct sales activities (40-60%)
  • Ability to work in a fast-paced environment
  • Background in distribution, logistics or manufacturing (preferred)

Location: Wexford, PA

Please submit cover letter, resume and salary requirements to:

Lucas Systems, Inc.
11279 Perry Highway, 4th Floor
Wexford, PA 15090
www.lucasware.com

Or email to:
resume@lucasware.com

No phone calls please.

 

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Software Engineer (II)

Lucas Systems, Inc. is a leading provider of voice-directed logistics solutions that help retailers, wholesale distributors, and manufacturers improve their warehouse operations. Jennifer™, the award-winning Lucas solution, generates rapid ROI for our Blue Chip customer base by increasing worker efficiency and accuracy through the use of real-time voice-direction and speech recognition software running on mobile devices.

Lucas is a unique organization, offering the dynamic, collaborative, and innovative working environment of a smaller company, but with the financial stability and industry presence typically associated with larger firms. This year we celebrated thirteen consecutive years of profitability since our founding in 1998 and achieved significant revenue growth. This rapid growth continues to create opportunities for both personal and professional growth for high performing individuals. 

The individual who fills this position will participate as an integral member of a dynamic engineering team that is both implementing solutions for our valued customers and developing new software products, features, and the core technical basis for future efficient and reliable implementations.  All team members at Lucas share the responsibility of ensuring our Customers have the best possible experience. As a Software Engineer II, this will be very personal as you will be engaged with and work very closely with our customers.  Lucas relies on its engineering staff to develop and support a variety of technologies that allows Lucas to maintain a competitive edge.

Position Description

  • Designs and develops code of medium to high complexity
  • Works with users to gather requirements and design specifications and often leads moderately complex projects
  • Documents development and design work
  • Performs as the Go-To person on internal and customer projects
  • Provides input during design sessions
  • Provides business support as needed
  • Participates in production support
  • Performs code revisions with programmers
  • Follows the IT change management process

Minimum Qualifications

  • Bachelor's Degree in Computer Science, Computer Engineering, Software Engineering, Electronics Engineering or related field and five years of software engineering experience OR Master’s Degree in Computer Science, Computer Engineering, Software Engineering, Electronics Engineering or related field and two years software engineering experience
  • Commitment to producing high quality, well designed and flexible custom applications
  • Very strong programming and troubleshooting ability with attention to detail and design
  • Strong written, oral, and visual communication skills
  • Dedication to a collaborative working style and the ability to work well in small teams
  • Willingness to participate in after-hour and on-call support
  • A desire to learn and use new technologies
  • Candidate must have demonstrated success with implementing and supporting external projects where customer satisfaction is paramount
  • The candidate must have demonstrated an ability to work in a fast paced / dynamic team environment and possess time management skills to meet schedules
  • .NET 2.0/3.5/4.0, C#, XML, TSQL, Web Services
  • Ability to travel 15%

Preferred Requirements

  • Experience with Warehouse Management Systems (WMS) or other supply chain software solutions
  • Microsoft Systems Engineer Certification
  • Experience in logistics
  • Familiarity with systems that include mobile devices
  • Experience with Silverlight

Location: Wexford, PA

Please submit cover letter, resume and salary requirements to:

Lucas Systems, Inc.
11279 Perry Highway, 4th Floor
Wexford, PA 15090
www.lucasware.com

Or email to:
resume@lucasware.com

No phone calls please.