Our approach to working with customers is simple: to support your needs and your team’s requirements.
We take special pride in delivering the best solution for your business, tailored to the realities of your workforce and facility. That starts with our people, their expertise, and the way we work with customers.
Every Lucas employee spends significant time in a DC to understand how our software will affect the daily routines of the workers and managers who rely on us to get their jobs done. That includes the Lucas software developers building and maintaining our software;, the support engineers who answer customer calls seven days a week; and the project teams who work directly with customers to deliver solutions on time.
Our approach to working with customers is simple: We support their needs and their team’s requirements.
We take special pride in delivering the best solution for our customers, tailored to the realities of their workforce and facility. That starts with our people, their expertise, and the way we work with customers.
Every Lucas employee spends significant time in a DC to understand how our software will affect the daily routines of the workers and managers who rely on us to get their jobs done. That includes the Lucas software developers building and maintaining our software, the support engineers who answer customer calls seven days a week; and the project teams who work directly with customers to deliver solutions on time.
Jennifer is more than just a voice. Our technology is built for people.
In 1998, Jennifer intelligence was a breakthrough as the voice and brain behind our warehouse solutions. That was long before Alexa and Siri. And since then, Jennifer has only gotten smarter.
Today, Jennifer includes a variety of AI and machine learning technologies all of which ensure our voice and warehouse optimization solutions deliver for every member of your team.
How it all works for you
What we believe. And how it works for you.
Customer success is Lucas’s measure of success. We believe technology is just part of the solution. Lucas won’t saddle your operation with proprietary solutions that are usually more difficult and expensive to adapt and upgrade.
Since 1998, we’ve worked with hundreds of companies to ensure that they get the results they expect from our solutions.
“Lucas is an important part of our network strategy, design and tech stack for our existing facilities, and all of our new facilities.”
“We’ve grown the company to over $12 billion dollars and Lucas has been the platform to allow the volume to grow.”
Our vision for warehouse innovation is to:
- Use technology to simplify complex logistics challenges and
- Make work easier and better for frontline associates and managers.
These guiding principles ensure that we deliver better business results for our customers.
We take a people-centered approach, on creating tools that are dynamic, easy to use and that integrate seamlessly with other systems. When we talk about ease of use, we mean for all users: front-line supervisors managing a team of workers; hourly associates performing material handling tasks; and the IT staffers who keep DC systems running smoothly.
See how our innovations become your competitive advantages. We’ve delivered dynamic warehouse optimization and voice solutions for hundreds of distribution centers. Here are a few of our favorite stories.
