Marcone Transforms Their Receiving Processes with Lucas

Marcone was using paper for in-bound and outbound processes, and performing physical wall-to-wall inventories in every DC. The operations team was looking for solutions that could reduce the time it takes to receive and put-away products, improve inventory accuracy, and reduce costs from end-to-end.
Marcone Supply

About Marcone Supply

Marcone Supply is the largest North American distributor of appliance parts and accessories, serving thousands of businesses through a network of 50 store-front locations and 11 Regional Distribution Centers.

“The Lucas software integrated seamlessly with our WMS, practically eliminated downtime in receiving, and increased our shipping capacity by 50%. It’s totally revolutionized our warehouse operations.”

Jim Sheetz

The Lucas Solution

• The Lucas solution includes unique AI-based optimization that is embodied in Jennifer™, the brains, voice and orchestration engine of the solution.

• Optimized work creation, assignment management and process orchestration

• Lucas voice-directed mobile applications are used for receiving, putaway, picking and cycle counting – all applications use voice direction, speech recognition and barcode scanning

The management console provides real-time productivity reporting, work process management, system configuration, and management reporting

• Multi-modal mobile applications run on rugged mobile computers and bluetooth ring scanners
Warehouse Optimization
Lucas management console

The Results

Increased shipping capacity 50% in the same space and staff

• Reduced shipping errors 90% (to .1%)

Saved 12 tons of paper (at a single DC)

90% decrease in overall waste stream

• Reduced time to perform standard receiving tasks more than 50%

Improved overall warehouse productivity an estimated 35% (did not have detailed productivity metrics before Lucas)

• Eliminated the need to shut down operations to perform physical inventories

Reduced new employee training and ramp up time

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