Making Customers and Employees Smile
Sentara Healthcare is a regional health system in Virginia and North Carolina. The Sentara Distribution Center provides just-in-time delivery to hospitals, nursing homes, assisted living facilities and physician offices. The DC is critical to containing supply chain costs and delivering medical supplies quickly and accurately, helping to ensure top-quality patient care.
Since implementing the Lucas mobile work execution solution featuring Jennifer, Sentara has reduced picking errors by more than 50 percent, reduced overtime, slashed employee training to days, and established a pattern of more predictable, reliable deliveries. These improvements, in turn, make life easier for both their employees and their customers.
To hear the full story of Lucas and Jennifer at Sentara Healthcare, download the case study about their voice picking and sortation project. Use the resources at right to hear more about Sentara Healthcare’s journey, and to learn more about how voice and scanning can be integrated in systems like Sentara’s to provide selectors with the best tool for each type of pick and product.