Unlike consumer-oriented recognition systems used for automated call routing and other customer service applications, industrial speech systems are designed to optimize recognition for each individual user. While traditional speaker-dependent systems require 20-30 minute voice training sessions, Lucas speech recognition requires no user training. (While people use Lucas without training, the system is not speaker-independent.)
Lucas speech recognition automatically adapts to sudden and frequent changes in background noise, and the system adapts to users, even as their speech patterns change in the course of a single shift (due to fatigue, for example), or from day-to-day. With many legacy voice recognition systems, users frequently had to record a new model as they became accustomed to the system and started to speak more quickly. Workers never need to retrain, and they are able to tune the system to better recognition individual words or phrases.
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