A Framework For Optimizing Your Omni-Channel Fulfillment Network
What You’ll Learn
Retailers are striving to give consumers a seamless, omni-channel shopping and buying experience across stores, online, and mobile. To achieve their omni- channel ambitions they also need to deliver the right product at the right time, through multiple channels, at the best possible cost. Most retailers don’t have adequate in-store fulfillment systems for managing inventory or for directing receiving, returns or order picking activities.
Neither back-end merchandising systems nor POS systems address the product handling processes required of store employees. And the problem is growing as online orders increase and fulﬁllment models evolve. Work execution software used in DCs can readily ﬁll the void in store-based execution systems. Work execution systems are highly scalable to support the needs of individual stores.
This whitepaper discusses the trends in omni-channel fulfillment, technology foundations for store-based fulfillment, a lesson from distribution centers, fulfillment processes including receiving, put away, picking & returns and finally the future of store based fulfillment and how work execution can help stores get products out the door faster.