Vecna Robotics and Lucas Systems have partnered to bring voice-first interaction to robot-assisted case picking with CaseFlow Voice, powered by Lucas Systems’ Jennifer™ voice technology. By embedding proven distribution-center voice capabilities directly into CaseFlow workflows, warehouse teams and autonomous mobile robots coordinate work in real time, using natural, conversational prompts that fit how people already operate on the floor.

CaseFlow Voice expands existing handheld workflows by allowing teams to choose voice or handheld interfaces by task, worker preference, or site conditions, while CaseFlow continues to orchestrate robots and people based on order priority, worker location, and robot availability. The result is a more flexible operation with less device friction and less time spent on low-value interactions, so workers can stay focused on safe, steady picking.

Built for real-world distribution environments, CaseFlow Voice supports voice options in 37 languages to help a diverse workforce work in their native language and onboard faster. Voice also opens up high-impact use cases in cold and freezer operations, where gloves, condensation, and limited dexterity can make screens and scanners less effective. Combined with CaseFlow’s proven ability to deliver up to 2x throughput improvements, CaseFlow Voice provides a practical, production-ready path to measurable productivity and safety gains.

CaseFlow Voice:

  • Uses robotic pallet jacks to automate pallet travel

  • Guides pickers through wearables or voice UI, enabling efficient picking across multiple orders

  • Reduces travel time by keeping workers in smaller, dynamic zones Dynamically assigns and reassigns tasks throughout the shift based on live priorities
  • Connects directly to your WMS to orchestrate every step — from pallet pickup to outbound dock

Transform Your Picking with Voice + Robotics

Vecna CaseFlowTM Voice