Industry Leaders Work With Lucas

Lucas Mobile Work Execution solutions are used in hundreds of distribution centers worldwide. Whether you are a Fortune 50 manufacturer, an online retailer, or a single-site distributor, our goal is to deliver solutions that exceed your expectations and justify your trust in us. Read on to hear how a few of our customers are using Lucas solutions in their DCs. Use their experience as a guide to what we can do for your DC.

Are you interested in hearing about other customers, or seeing Lucas solutions featuring Jennifer in action on a DC Tour in your area? Contact us or sign up for monthly updates:

Customer Stories

AceEndico

Ace Endico – Foodservice Distribution

“As a byproduct of our productivity gains with Lucas we have been able to increase our shipping volumes with the same number of workers. And since our workers are paid based on productivity, they are taking home bigger paychecks. In addition, we have dramatically reduced re-ships due to picking errors, which saves us time and money, while improving customer satisfaction.”

Cardinal Health – Health and Medical Products Distribution

“With our previous speech recognition engine and voice-only hardware, some workers had real challenges using voice. With the Lucas Serenade speech platform and standard mobile computers I had the whole team trained and working within 10 minutes, and the challenges have gone away. Those workers are happier and now they are also some of our top pickers.”

The Container Store – Retail and eFulfillment

“Distribution Center employees preferred Jennifer’s human voice, the easy, five minute voice training process, and the rich voice-enabled help functions. We also liked the ability to tailor what the user hears, not just for ease of use and efficiency, but also to keep things fun and interesting. Since installing the Lucas solution in September we’ve seen steady increases in picking productivity, in addition to a sharp reduction in training time for new employees.”

Do it Best Corp. – Retail

“Under our old paper labeling system it could take 90 to 120 days [for new workers] to reach our productivity standards. We now see that happen in as little as two to three weeks…”

Dotcom Distribution – Third Party Logistics / eCommerce Fulfillment

“Clients rely on Dotcom Distribution to deliver a tailored brand experience to e-commerce customers. Lucas helps us meet that challenge by picking more items in a shorter period of time, with fewer errors and more flexibility. This allows us to handle our clients’ order surges during peak periods with less incremental labor while retaining our accuracy and efficiency.”

Eby-Brown – Convenience Distribution

“The Lucas system has delivered better-than-expected gains in picking productivity and accuracy, but the back story at Eby-Brown is how it made our transition to SAP WM invisible to workers on the warehouse floor … equally important, the Lucas system gives us additional flexiblity to optimize picking assignments outside of the WMS. This has recently allowed us to increase our shipping volumes without making any additional capital investments in our DCs.”

“Far and away, it’s the best decision I ever made and the best product I ever brought in. This thing paid for itself in less than a year.”

Marcone Supply – Industrial/B2B Distribution

“Lucas integrated seamlessly with our WMS, practically eliminated downtime in receiving, and increased our shipping capacity by 50%. It’s totally revolutionized our warehouse operations.”

Pet Supermarket – Retail

“Any time our picking volume exceeded about 45,000 pieces per day we would have overtime, and new store openings added to the overtime. With Lucas we can do more than 60,000 pieces without overtime.”

“In less than two weeks we had the whole warehouse running up and running. This was the smoothest implementation of any technology I have been involved with in my 28 years.”

Sentara

Sentara Health – Healthcare Distribution

“Lucas has had a big impact in improving customer service. Hospitals know exactly when they are getting their orders, and they know the shipments are going to be accurate. This helps them plan and manage their staffing and resources. And that’s better for everyone, including patients.”

Sinelco – Health and Beauty/B2B Distribution

“Some of our workers are picking twice as fast as they were with RF. And they prefer having a conversation with Jennifer. She helps them do their jobs better, and work is more fun and less monotonous. Initial training and start up was also faster than anything I have ever seen.”

Upper Lakes Foods – Foodservice Distribution

“I was skeptical that a voice system could deliver better accuracy than an RF barcode-scanning system, but our results prove the clear advantages of voice for improving accuracy and efficiency. We are already seeing dramatic accuracy gains, and we are only getting started. During the ramp up of voice we have not emphasized picking rates, but we have seen productivity gains every week, and we are already exceeding our pre-voice picking rates.”