• The Lucas solution includes unique AI-based optimization that is embodied in Jennifer™, the brains, voice and orchestration engine of the solution.

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• Lucas voice-directed technology uses open, standards-based interfaces to communicate with systems like SAP.

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• A building block approach and service-oriented architecture helps tailor to Eby-Brown’s unique needs.

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• The Lucas management console enables managers to control add-ons, update orders, and prioritize orders based on specific customer needs, all automatically and without disrupting the streamlined picking process.

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• In addition – with the management console – managers have constant, real-time visibility into the pickers’ productivity and actions, right down to the time they take between picks.

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• QC/Audit application enables managers to set specific criteria for what orders are to be audited, thus reducing audit costs dramatically.