Join Our Team and Grow With Us!

Lucas is a leading provider of enterprise software and mobile applications used in warehouses and distribution centers. Long before Siri and Alexa, we introduced Jennifer™,  who makes work easier, faster and better. We are growing rapidly, so we are adding talented software and logistics professionals to our teams based in Pittsburgh, PA and London, UK.
Owens and Minor

Working at Lucas

We offer a fast pace and opportunity of a start up with the stability and expertise of an established leader

Lucas Systems helps companies transform their distribution center operations and continuously adapt to changing market dynamics. We dramatically increase worker productivity, operational agility, accuracy, and reduce the need for labor. Lucas solutions are built on 23-plus years of deep process expertise and smart software using AI-based optimization technologies. Our solutions feature Jennifer, the brain, voice, and orchestration engine that drives performance improvement gains. We help customers make the smartest moves at the lowest cost with Jennifer.

Founded in 1998, Lucas is a growing and consistently profitable organization with an expanding global customer base and offices in North America and Europe. We offer a dynamic, collaborative, innovative and entrepreneurial work environment that continues to create opportunities for both personal and professional growth for high-performing individuals throughout the United States and Europe.

Our culture has been as carefully managed as our growth and our products. We believe in what we do, as much as we believe in each other. We believe in rewarding great thinking and initiative. We attract high-quality people who like to work hard, and they stay with us for many years.

 

The Lucas solutions help distributors, manufacturers and retailers meet the rising demands of getting the right product out the door faster. However, the benefits go beyond improving the bottom line. By equipping warehouse associates with technology that make their jobs easier and better, our solutions directly impact the quality of life for end-users. We often hear from users that Lucas has helped them do their job more confidently and effectively, providing the opportunity for them to earn bigger performance bonuses and reduce required overtime. Learn more →

Our solutions can be life saving. For Direct Relief, a nonprofit humanitarian organization, lives depend on efficient and accurate fulfillment. Watch this video to see how Lucas helps Direct Relief distribute medical supplies for emergency relief worldwide.

 
Read more customer stories →

We are committed to the health, safety and livelihood of our team

Saving for the future

Prepare for retirement with a 401(k) match. In addition we offer a cash bonus for employee referrals.

Rewarding work

We believe great software is built best in collaboration. User experience is at the heart of everything we build, and team members get to see their work in action.

Stay healthy

We care about you! Enjoy carefully selected, quality benefits – medical (HRA), dental, vision, life & disability insurance and sit-to-stand desks to name just a few.

Balance

Let’s face it. Balance matters. Ask about flexible work hours and Summer Fridays at Lucas.

Refuel

Refuel your mind and stomach with catered lunches, picnics (grilled with our onsite grill) a buffet of snacks, unlimited coffee and a jaw dropping drink fridge.

Free parking

We believe great software is built best in collaboration. User experience is at the heart of everything we build, and team members get to see their work in action.

Relaxation

Take a break, unwind and enjoy happy hours at Lucas. Our "Taplist" offers a variety of craft brews and seltzers.

Health and safety

We are committed to providing a healthy and safe work environment. Our facility is sanitized daily and our state of the art town hall and conference rooms provide plentiful space for socially distant group meetings.

We're casual

Don't worry about having to wear a shirt and tie to work every day. We offer a casual work environment.

Re-energize

Enjoy a game of pool, ping pong, air hockey, bubble hockey or just sit by the fire place to take a break and regenerate.  

Fast Facts About Lucas

Open Positions

Leadership

Lucas Systems is currently seeking a Chief People Officer with experience in building world class culture in a growing and profitable technology company. Reporting to the CEO, this is a new, highly influential role requiring a thought leader, advisor, and business partner to the senior leadership. The Chief People Officer is responsible for developing and administering programs to help Lucas achieve its growth goals by attracting and retaining the best talent.

Position Description

• Provides leadership in promoting high levels of growth and profitability, while establishing Lucas as a great place to work.
• Leads initiatives to build and enhance company culture.
• Devises methods to enhance employee engagement and keep people connected and inspired.
• Oversees career path and development plans for employees, sourcing appropriate training and mentorship as needed.
• Brings best practices and thinking to performance management, overseeing and changing processes as necessary to help employees realize their full potential.
• Manages in-house recruiting, contributing to talent acquisition strategies and plans.
• Manages the compensation change process, keeping abreast of the latest market trends and data.
• Identifies and implements people systems and technology that allow a growing company to scale (engagement tools, applicant tracking, performance review systems, etc.).
• Evaluates and implements creative and effective employee recognition programs.
• Acts as a trusted advisor and coach to the management team with respect to motivating and retaining employees.
• Establishes credibility and trust with management and staff as an effective listener and problem solver.
• Overall, maintains a pulse of the organization through informal communication with the staff and provides early detection of issues that could affect employee morale and productivity.

Qualifications

• Bachelor’s degree required; advanced degree preferred.
• Minimum of 10 years progressive experience in a people function, most recently as a member of a senior leadership team.
• Experience in a growing company, ideally in the technology space.
• Ability to pivot between strategic and hands-on.
• Strong commercial acumen, with a solid understanding of business operations (sales, marketing, finance, operations, etc.) and ability to align people strategies with company growth goals.
• Track record of high achievement in a dynamic, entrepreneurial environment, with minimal paper, bureaucracy, and overhead.
• Military experience a plus.

Technology

As the Applied Scientist at Lucas Systems, you are at the forefront of innovation. Always challenging the status quo, your team is discovering new techniques to capture and transform data to inform, optimize and disrupt a rapidly changing and expanding industry. Our cross-functional team of experts know the only constant is change…and that excites them!

As a member of Lucas’ Data Science and Optimization team, you will work in collaboration with some of the brightest, most talented software engineers in Pittsburgh. You’ll enjoy knowing that your team is making a recognizable impact to the growth of a profitable, established but entrepreneurial, software solutions company. Your primary focus will be in solving large scale optimization problems, performing statistical analysis, and building high quality prediction systems integrated with our suite of products. You’ll help build applications that can be productized for the market as part of the entire Lucas platform and experience.


The Applied Scientist will be responsible for:

• Hands-on development of algorithms, building predictive analytics, optimizing work flows, applying machine learning, and using the right combination of tools and frameworks to turn sets of disparate data points into objective answers to help Lucas’ customers make informed decisions.
• Building scalable and reusable data science components, maintaining and evolving models, and tracking overall performance.
• Actively engaging with domain experts and customers to understand the challenges that exist within the Supply Chain/Warehousing and Distribution space.
• Working with product development team members to bring high integrity, analytic solutions that align with organizational and revenue goals to market.
• Being the resident advisor to cross-functional teams with regard to analysis, insights and statistical methodologies. Clearly articulating the same to a wider audience as well (e.g., presenting at trade shows, writing white papers and blogs, etc.).


Requirements:

• MS or PhD in Computer Science, Operations Research, Applied Math, Data Science, Machine Learning, Statistics, or equivalent in a related discipline.
• Ideally, 2+ years of experience developing machine learning, data science and/or optimization applications.
• Hands on experience with one or more of the following programming languages (Python, Julia, R, C#).
• Experience solving large scale optimization problems using AMPL, JuMP, Pyomo, CPLEX, Gurobi, Xpress and/or open-source solvers
• Experience with cloud-based solutions (preferably Azure).
• Biased toward action. Do what it takes to ramp up and solve problems quickly. Ability to synthesize large amounts of data to make informed decisions and act on them.
• Excellent verbal and written communication skills. Ability to clearly and concisely articulate complex ideas to various groups.
• Commitment to producing high quality, well-designed and flexible solutions.

Additional Valued Experience:
• Additional programming languages.
• Experience with at least one major deep learning framework
• Experience with customer interaction to discuss requirements and use cases.

If you are passionate about data and thoughtful to a fault about creating structure designed to scale, organize, optimize, retrieve and translate robust quantities of data for actionable insights, then this opportunity is perfect for you.

You will work closely with product development to understand business logic requirements and data flows and ensure applications are built with flexibility and extensibility (including for adaptation in the cloud) in mind. And, you will help to influence overarching data strategy.

Responsibilities

• Architect and develop end to end scalable data applications and data pipelines
• Collaborate with new product development team to continuously look for ways to improve and enhance data reliability and performance (caching, indexing, etc…).
• Lead the development of data quality tools, frameworks, and processes to ensure accuracy, quality, completeness, and consistency of data.
• Become an expert on system architecture, functionality, and data flows as well as operations, processes and tools. Leverage business and application knowledge to create flexible and robust data solutions.
• Develop complex queries and scripts for business logic implementation using Microsoft SQL Server, Python, and .NET (Entity Framework).
• Streamline and provide escalation support for existing customer database implementations.
• Influence the overarching data strategy and vision for data pipelines and data products.
• Oversee and govern the expansion of existing data architecture and the optimization of data query performance via best practices.

Skills and Experience

• BS or MS in Computer Science, Engineering or related field
• Knowledge of industry-wide technology trends and best practices
• Experience with both traditional relational databases (MS SQL required) as well as cloud-based offerings (such as Azure Synapse, Azure Databricks, and/or Snowflake)
• Experience leading and owning projects in a technical environment, enabling teams during the software development lifecycle
• Ideally 5 to 7 years of related experience designing data intensive applications, data engineering, and/or as a DBA
• Experience with real time or near real time data ingestion and analysis technologies
• Programming experience with .NET (C#), Python, Java, or Scala
• Comfort with NoSQL databases
• Has an agile mindset, works well under deadlines, is self-motivated, and is driven by results
• Experience in building applications for the cloud or migrating applications to the cloud
• Understanding of the supply chain or distribution domain is a plus
• Experience with modern microservice architecture (RabbitMQ) is a plus

As the Data Scientist at Lucas Systems, you are at the forefront of innovation. Always challenging the status quo, your team is discovering new techniques to capture and transform data to inform, optimize and disrupt a rapidly changing and expanding industry. Our cross-functional team of experts know the only constant is change…and that excites them!

As a member of Lucas’ Machine Learning and Optimization team, you will work in collaboration with some of the brightest, most talented software engineers in Pittsburgh. You’ll enjoy knowing that your team is making a recognizable impact to the growth of a profitable, established but entrepreneurial, software solutions company. Your primary focus will be in building cutting-edge analytics and data science solutions, performing statistical analysis, and building high quality prediction systems integrated with our suite of products. You’ll help build applications that can be productized for the market as part of the entire Lucas platform and experience.

Responsibilities

• Hands-on development of algorithms, building predictive analytics, applying machine learning, and using the right combination of tools and frameworks to turn sets of disparate data points into objective answers to help Lucas’ customers make informed decisions
• Building scalable and reusable data science components, maintaining and evolving models, and tracking overall performance
• Actively engaging with domain experts and customers to understand the challenges that exist within the Supply Chain/Warehousing and Distribution space
• Working with product development team members to bring high integrity, analytic solutions that align with organizational and revenue goals to market
• Being the resident advisor to cross-functional teams with regard to analysis, insights and statistical methodologies. Clearly articulating the same to a wider audience as well (e.g., presenting at trade shows, writing white papers and blogs, etc.)

Requirements

• MS or PhD in Statistics, Applied Math, Data Science, Machine Learning, Computer Science, or equivalent in a related discipline
• 0-2 years of experience developing machine learning models
• Hands on experience with the following programming languages (Python, R, Julia)
• Exposure to cloud-based solutions (preferably Azure)
• Exposure to one of the major deep learning frameworks (Tensorflow, PyTorch, MXNet)
• Biased toward action. Do what it takes to ramp up and solve problems quickly. Ability to synthesize large amounts of data to make informed decisions and act on them
• Excellent verbal and written communication skills. Ability to clearly and concisely articulate complex ideas to various groups.
• Commitment to producing high quality, well-designed and flexible solutions

Additional Valued Experience

• Additional programming languages
• Experience with customer interaction to discuss requirements and use cases

Are you an engineer who has strong development skills, embraces change and is interested in finding better ways to deliver quality software?

As a DevOps Engineer at Lucas Systems, you will be an integral part of a dynamic, intelligent, and high-performing team of engineers who work closely together to deliver world-class mobile work applications to businesses ranging from Fortune 50 companies to single-site distributors. Our customers are at the heart of everything we do at Lucas!

What You Will Do:

This position is responsible for setting up and maintaining a build, deploy, and test pipeline for all Lucas applications. The pipeline would setup a test environment, deploy application(s) for testing, execute the automated regression and performance tests then report results.

• Create automation to deploy and test critical micro service and n-tier application architectures
• Deploy and maintain CI/CD pipelines across multiple environments
• Support and work alongside a cross-functional engineering team on the latest technologies
• Work with QA and Dev on best practices to increase the quality & velocity of deployments
• Sustain and improve the process of knowledge sharing throughout the engineering team

What You Will Need:

•B.S. in Computer Science, or equivalent practical experience
•Practical experience with a Version control system experience (e.g. Git)
•Experience implementing CI/CD (e.g. Jenkins, TravisCI, TeamCity)
•Demonstrated proficiency with scripting languages like Python, PowerShell
•Experience with Azure or AWS and knowledge of Docker containerization and clustering (Kubernetes) is preferred
•Effective communication skills
•Be very cool to work with…like the rest of our team!

Position summary: The Director Software Product Development leads the software engineering team that builds our next generation Warehouse Optimization Suite. This role requires hands on management and direction of the product team, while working hand-in-hand with product management, data science, and customer engineering teams.

We are seeking a well-rounded, passionate engineering leader with an entrepreneurial drive and who is up-to-date with technology and software development best practices. The ideal candidate will have a commercial mindset and experience leading a team developing software for external sale. This position reports to the Chief Technology Officer.

Responsibilities:
• Continuously improve and be an advocate for a high-quality software development process which improves cycle times, code quality, and consistency of delivery.
• Own agreed product roadmap commitments, staffing assignments, and resource estimates and be the voice of product engineering to senior leadership.
• Be a hands-on player leading oversight of the development process including establishing technical feasibility of product requirements, conducting design reviews, code reviews, etc.
• Have a commercial mindset in vetting architecture and guiding the design approach to ensure quality, maintainability, scalability, performance and usability.
• Mentor team member development both in technical and in leadership skills to help team members grow their careers and sustain a strong product development capability for Lucas.
• Develop relationships with customers and prospects to learn about their business challenges in support of on-going and future revenue opportunities.

Skills and Experience
• BS or MS in Computer Science, Engineering or related field
• Experience within a software or tech company that sells products to external customers
• 10+ years of related software development experience, with 5 years in team leadership roles
• Mastery of significant portions of our technology stack including: OO programming languages (ideally .NET), SQL databases (ideally SQL Server and MySQL), Angular (or any modern browser-based framework), no-SQL databases, Spring, Hibernate, JSON, XML, and HTML(5).
• Experience with micro-services architecture and distributed messaging-based design patterns
• Strong communication and interpersonal skills to lead and develop teams
• Has an agile mindset, works well under deadlines, is self-motivated, and is driven by results
• Experience in building applications for the cloud or migrating applications to the cloud is a plus
• Understanding of the supply chain or distribution domain is a plus

If you’ve been working in the C# (.NET) ecosystem for at least 4 years, and you enjoy the excitement and responsibility of being part of a team that builds a commercial software product from the ground up, then Lucas Systems, Inc. has a great opportunity for you!

If you write clean, testable, elegant code while embracing the principles of Agile software design and DevOps, then we should talk. If you love new UI technology or mobile platforms, not because “everyone is doing it” but because it is based on rock-solid software design principles, then we think alike!

As part of the Product Development team, you will design and develop the next generation of Lucas’ software products and explore cutting edge technologies as part of ongoing R&D to expand the Lucas platform.

• Work with cross-functional team members to understand the functional and technical product requirements.
• Document and articulate the proposed design/implementation.
• Design and implement major functional components.

Position Responsibilities
The successful candidate will have experience that meets most of the following requirements:

• Bachelor’s or Master’s Degree in Computer Science, Engineering or related field with 5+ years of total experience.
• Minimum 4 years of C# software development with a team that built a commercial software product. (Combination of C#/Java/C++ with a desire to learn quickly also welcome)
• Hands on experience with Distributed Systems, Microservice-based architectures and building RESTful Web Services. Familiarity with Domain Driven Design is a plus.
• DevOps mentality. Experience with build/deploy tools.
• Dedicated mindset for automated testing and performance testing
• Hands on experience with relational database technologies like MySQL, Oracle, or MS SQL Server. Bonus points for Entity Framework.
• Familiarity with open source frameworks for DI, ORM, MVC/MVVM
• Understanding of modern browser-based JavaScript frameworks such as Angular (preferred), Backbone, Ember, React, or Knockout
• Bootstrap, HTML5 and CSS3
• Exposure to an Agile development environment
• Experience architecting and designing new features

Bonus experience: Python, ELK, Machine Learning, Cloud, Agile

If you’ve been working in the C# (.NET) ecosystem for at least 7 years, and you enjoy the excitement and responsibility of being part of a team that builds a commercial software product from the ground up, then Lucas Systems, Inc. has a great opportunity for you!

If you write clean, testable, elegant code while embracing the principles of Agile software design and DevOps, then we should talk. If you love new UI technology or mobile platforms, not because “everyone is doing it” but because it is based on rock-solid software design principles, then we think alike!

As part of the Product Development team, you will design and develop the next generation of Lucas’ software products and explore cutting edge technologies as part of ongoing R&D to expand the Lucas platform.

• Work with cross-functional team members to understand the functional and technical product requirements.
• Document and articulate the proposed design/implementation.
• Design and implement major functional components.

Position Responsibilities
The successful candidate will have experience that meets most of the following requirements:

• Bachelor’s or Master’s Degree in Computer Science, Engineering or related field with 10+ years of total experience.
• Minimum 7 years of C# software development with a team that built a commercial software product. (Combination of C#/Java/C++ with a desire to learn quickly also welcome)
• Hands on experience with Distributed Systems, Microservice-based architectures and building RESTful Web Services. Familiarity with Domain Driven Design is a plus.
• DevOps mentality. Experience with build/deploy tools.
• Dedicated mindset for automated testing and performance testing
• Hands on experience with relational database technologies like MySQL, Oracle, or MS SQL Server. Bonus points for Entity Framework.
• Familiarity with open source frameworks for DI, ORM, MVC/MVVM
• Understanding of modern browser-based JavaScript frameworks such as Angular (preferred), Backbone, Ember, React, or Knockout
• Bootstrap, HTML5 and CSS3
• Exposure to an Agile development environment
• Experience architecting and designing new features

Bonus experience: Python, ELK, Machine Learning, Cloud, Agile

Lucas Systems helps companies transform their distribution center operations and continuously adapt to changing market dynamics. We dramatically increase worker productivity, operational agility, accuracy, and reduce the need for labor. Lucas solutions are built on 23-plus years of deep process expertise and smart software using AI-based optimization technologies. Our solutions feature Jennifer, the brain, voice, and orchestration engine that drives performance improvement gains. We help customers make the smartest moves at the lowest cost with Jennifer.

Founded in 1998, Lucas is a growing and consistently profitable organization with an expanding global customer base and offices in North America and Europe. We offer a dynamic, collaborative, innovative and entrepreneurial work environment that continues to create opportunities for both personal and professional growth for high-performing individuals throughout the United States and Europe.

Our culture has been as carefully managed as our growth and our products. We believe in what we do, as much as we believe in each other. We believe in rewarding great thinking and initiative. We attract high-quality people who like to work hard, and they stay with us for many years.

Position Summary

The Senior Software Product Manager drives the product roadmap for Lucas Systems by gathering customer input; tracking market trends; working with Sales team members to understand key market dynamics, challenges and opportunities; and working with Engineering to ensure product viability and on-time delivery. The Senior Software Product Manager serves in a strategic as well as a hands-on tactical role with product direction responsibility for the entire product life cycle from product conception, through development, market introduction, support and end of life.

Responsibilities:

• Develop and own the Lucas product portfolio roadmap in support of Lucas growth objectives. Work across key stakeholders internally and externally to prioritize product development work as the business evolves.
• Develop a strong Voice of the Customer (VOC) network and process to guide Lucas decisions on product and service requirements, competitive differentiation, bundling, pricing, value proposition, and messaging.
• Lead the assessment and business case for new product and service opportunities especially in the area of Machine Learning and AI, to expand Lucas differentiation and opportunities for business growth.
• Experience with rich-client mobile application development targeting Android
• Own the preparation and launch plans for product rollouts including product go-to-market materials, Sales and Marketing enablement, and readiness of customer support.
• Support go-to-market activities such as webinars, digital campaigns, and tradeshows with content development, presentations, and thought leadership.
• Develop relationships with customers and prospects to learn about their business challenges in support of on-going and future revenue opportunities.

Skills and Expertise:

• BA/BS required. Technical degree preferred. MBA preferred.
• 10+ years of experience with software, SaaS, or technology consulting companies
• 5+ years of product management experience
• Knowledge of supply chain domain – warehousing, logistics, transportation preferred
• Entrepreneurial and flexible mindset. Proven ability to think strategically and commercially.
• Ability to guide, mentor, lead and motivate cross-functional teams.
• Excellent written and verbal communication, including presentation and active listening skills.
• Results-driven, self-starter with strong organizational skills.
• Ability to travel less than 20%

Seasoned pros, as well as candidates meeting the minimum qualifications below, will be considered for our growing team

Would you like to collaborate with some of the brightest, most talented software engineers in Pittsburgh AND make a recognizable impact in a profitable, established and growing software solutions company? As a member of the Lucas Project Engineering Team, you could be doing just that!

At Lucas, you will be responsible for: designing, developing, documenting, and supporting major components of the next generation of Lucas’ software products. Technologies include software that runs on a variety of leading-edge mobile devices from Zebra, Bluebird, Unitech, Samsung, Etc.

The skilled Software Engineer will be involved, at varying degrees, in the following:

• Designing and developing software using MS Visual Studio and C#;
• Designing and developing database components and software modules for Lucas’ software products;
• Extending MS Windows services, IIS, and multi-threaded server and mobile client applications;
• Designing and developing host interfaces using various transfer methods (e.g., socket, XML, FTP, etc.);
• Debugging and tuning of applications using Visual Studio, Profiler, and various in-house tools;
• Assisting Lucas’ software services/support team with troubleshooting and developing fixes and enhancements for existing client deployments.

At the Senior Level:

• Working with Lucas Project Managers and customers to gather requirements as well as Product Managers to build a stronger product offering.
• Working directly with Lucas’ customers to gather requirements and design functional specifications to provide unique solutions that increase efficiency and solve operational challenges;
• Serving sometimes as the technical lead for customer projects, supervising other engineers to meet both internal and external expectations;
• Developing architecture diagrams and software specifications;
• Assisting in the creation of system specifications, systems installations and customer training;
• Coordinating and conducting user testing and training;
• Developing prototypes for R&D evaluation; and
• Evaluating new software tools.

Requirements:

• Bachelor’s degree in Software Engineering, Computer Science, or related discipline together with related practical software engineering experience is required.
• Object-oriented programming (preferably C#.NET) and database skills (preferably SQL Server).
• Experience with Visual Studio, MVC, Angular, Message Queues, and Mobile Applications preferred.
• Commitment to producing high quality, well-designed and flexible applications.
Solid troubleshooting, analytical, and organizational skills with attention to detail.
• Dedication to collaborative working style and desire to learn and adopt new technologies.
• Excellent verbal and written communication skills.
• Ability to travel occasionally (up to 15% applicable for Tech Leads; not applicable for all Software Engineering roles though some travel expected for all).

Additional Valued Experience:

• Experience with Warehouse Management Systems (WMS) or other supply chain software solutions; systems that include mobile devices; Android development; microservices based software.

Are you a fast learner? Do you prefer hands-on learning? Does the idea of shadowing an experienced software engineer appeal to you?

This unique opportunity involves working directly with a senior level engineer to learn software and coding best practices, designing reusable code, and every aspect of the Software Development Lifecycle. 

You’ll need to be able to think quickly, solve complex problems, and have a knack for testing your code.

As a Software Engineer at Lucas Systems, you will be involved in:

• Designing and Developing: software using MS Visual Studio and C#; database components and software modules; host interfaces using various transfer methods (e.g., socket, XML, FTP, etc.)
• Extending MS Windows services, IIS, and multi-threaded server and mobile client applications
• Debugging and tuning applications using Visual Studio, Profiler, and various in-house tools
• Assist Lucas’ software services/support team with troubleshooting, developing fixes and enhancements for existing client deployments

You may be a fit if you have:

• Bachelor’s degree in Software Engineering, Computer Science, or related discipline
• Prior Internship with hands-on coding experience is a plus
• Object-oriented programming (preferably C#) and database skills (preferably SQL Server)
• Commitment to producing high quality, well-designed and flexible applications
• Solid troubleshooting, analytical, and organizational skills and are detail oriented
• Dedication to collaborative working style with a desire to learn new technologies
• Excellent verbal and written communication skills


Additional Valued Experience:

• Experience and/or desire to work with Warehouse Management Systems (WMS) or other supply chain software solutions; systems that include mobile devices; Android development.

Lucas Systems, Inc. is seeking Software Services Engineers to maintain existing customer solutions, deploy software directly to customer environments, and provide exceptional communication throughout. You will have an opportunity to see the results of your work in action by occasionally visiting a customer site. At the end of the day, you will have satisfaction knowing you are doing meaningful work and helping others in need.

As a Software Services Engineer, you will:


• Debug and analyze complex issues in existing software, providing timely and effective resolution (e.g., database and code maintenance, hardware issues such as printers, wireless accessories, smartphones, tablets and ruggedized handheld devices).
• Manage customer relationships through regular communication.
• Have the opportunity to design, develop and manage software enhancement projects; configure and maintain development/test environments; assist QA with integration and regression testing.
• Work closely with other teams through all aspects of the Client Project lifecycle.
• Serve as an after-hours technical resource on emergency production system issues.

What You Will Need:


• Associate or Bachelor Degree in Comp Science or related area of study, or relevant certifications with equivalent experience
• Knowledge of Microsoft Operating Systems and practical work experience or internships with C#.NET (or other OOP languages); Angular 6+ experience a bonus
• Good understanding of relational databases, preferably SQL Server
• Excellent communication skills; Able to convey complex technical subject matter to both high-level IT personnel and less technical end users
• Strong problem solving skills with an innate curiosity to get to root cause
• Ability to work largely independently in a fast-paced environment and work a rotating on-call schedule (paid On-Call – able to be done from home)
• Not required, but Bilingual (fluent Spanish/English) is a plus.

Lucas Systems, conveniently located at The Columbia Centre in Bracknell across the street from train and bus stations and a 5-minute walk from the new Lexicon centre, is looking to expand its global team. Seasoned pros, as well as mid-level candidates meeting the minimum qualifications below, will be considered for our growing team.

Would you like to immerse yourself in an environment working amongst a team of bright and talented software engineers, creating high quality solutions in a well-established and continually growing software company? As a member of the Lucas Project Engineering Team, you could be doing just that!

At Lucas, you will be responsible for: designing, developing, documenting, and supporting major components of customer project implementations as well as the next generation of Lucas’ software products. Technologies include software that runs on a variety of leading-edge mobile devices from Zebra, Bluebird, Unitech, Samsung, Etc.

Challenging work that will keep you interested:

The skilled Software Engineer will be involved, at varying degrees, in the following:

• Designing and developing software using MS Visual Studio, C#, .NET and UI technologies such Angular and HTML5;
• Designing and developing database components and software modules for Lucas’ software products;
• Extending MS Windows services, IIS, and multi-threaded server and mobile client applications;
• Designing and developing host interfaces using various transfer methods (e.g., socket, XML, FTP, JSON etc.);
• Debugging and tuning of applications using Visual Studio, Profiler, and various in-house tools;
• Assisting Lucas’ software services/support team with troubleshooting and developing fixes and enhancements for existing client deployments

At the Senior level:

• Working with Lucas Project Managers and customers to gather requirements as well as Product Managers to build a stronger product offering; working directly with Lucas’ customers to gather requirements and design functional specifications to provide unique solutions that increase efficiency and solve operational challenges;
• Serving sometimes as the technical lead for customer projects, supervising other engineers to meet both internal and external expectations;
• Developing architecture diagrams and software specifications;
• Assisting in the creation of system specifications, systems installations and customer training;
• Coordinating and conducting user testing and training;
• Developing prototypes for R&D evaluation; and
• Evaluating new software tools.

What skills you will need:

• Bachelor’s degree in Software Engineering, Computer Science, or related discipline together with a minimum of 3+ years of related practical software engineering experience is required.
• Object-oriented programming (preferably C#.NET) and database skills (preferably SQL Server).
• Experience with Visual Studio, MVC, Angular, Message Queues, and Mobile Applications preferred.
• Commitment to producing high quality, well-designed and flexible applications.
• Solid troubleshooting, analytical, and organisational skills with attention to detail.
• Dedication to collaborative working style and desire to learn and adopt new technologies.
• Excellent verbal and written communication skills.
• Ability to travel occasionally (up to 15% applicable for Tech Leads).

Additional valued experience:

Experience with Warehouse Management Systems (WMS) or other supply chain software solutions; systems that include mobile devices; Android development; microservices based software.

Lucas Systems has an opportunity for a skilled Systems Engineer to assist with hardware-related initiatives, including identifying, testing, and supporting 3rd party hardware, infrastructure administration, and researching the use of new hardware-based platforms and technologies that will add value to Lucas’s solutions.

What you will do:

• Assist in improving Lucas’s hardware evaluation and certification processes to insure 3rd party hardware (mobile devices, headsets, barcode scanners, smart watches, smart glasses, etc.) included with Lucas solutions performs as required.
• As required, lead or assist Lucas’ Customer Support Team in investigating/troubleshooting when hardware issues are reported from the field.
• Research state-of-the-art hardware and technologies which can be leveraged in Lucas solutions, and develop proof-of-concepts and business cases around them.
• Handle internal and external questions about Lucas’ hardware options.
• Identify and resolve hardware issues with laptops, servers, printers, wireless accessories, smartphones, tablets and rugged handheld devices.
• Assist in the creation and ongoing updates of Lucas’s product and R&D roadmaps.
• Develop and maintain hardware-related documentation, such as certification procedures and records, user guides, and device provisioning procedures.
• Track and assess equipment repair rates to ensure fielded equipment is meeting durability expectations.

What you will need:

• BS in a technical, engineering discipline.
• 2+ years systems engineering or hardware administration.
• Familiarity with evaluating and testing hardware devices such as laptops, mobile computers, Bluetooth headsets, and Bluetooth barcode scanners.
• Experience working with hardware vendors to troubleshoot hardware and infrastructure issues.
• Experience with Android Operating Systems
• Experience with Wi-Fi, wireless network troubleshooting and design.
• Experience with one or more of the following technologies: Bluetooth, Wi-Fi, RFID, NFC, vision, augmented/mixed reality.
• Strong problem solving and analytical skills.
• Availability to occasionally travel domestically.
• Knowledge of Microsoft Operating Systems.
• Excellent verbal and written communication skills.
• Effective organizational skills and ability to be attentive to details.

Nice to have:

• Experience working with equipment designed for industrial use – such as mobile devices from industrial device manufacturers like Zebra Technologies and Honeywell.

Sales and Marketing

Lucas Systems is seeking a highly driven, Sr. Sales Account Executive, with a proven track record of over-attainment, to sell sophisticated software solutions into the Distribution (Warehouse) / Manufacturing industries.

Position Description

• Generate new business and grow existing accounts within assigned territory or industries to ensure revenue and sustainable growth targets are met or exceeded
• Conduct and manage the full range of sales activities of cold calling, lead generation, customer discovery sessions, presentations, proposal generation, terms negotiation, and close
• Negotiate and close large, fixed price contracts involving the delivery of software, equipment, and services by presenting innovative solutions to address customer pain points and produce great results for the customer
• Maintain exceptional customer relationships through regular communication pre- through post-implementation to monitor satisfaction and identify add-on sales opportunities
• As a trusted customer advisor, you will communicate an account strategy, including customer footprint, pain points and desired outcomes, to ensure all Lucas resources are leveraged to meet or exceed customer expectations
Work with Engineering/Development to define product improvements and new solutions
• Participate in industry conferences, trade shows, speaking engagements, etc. to remain up-to-date on industry trends and issues impacting the customer base, elevate personal knowledge, and contribute to Lucas’ strategic growth plan and product roadmap

Qualifications

• Seasoned professional with proven track record of successfully selling into Distribution (Warehouse) / Manufacturing industries and large software / solution systems sales at the VP level or higher (This must be demonstrated as a part of the interview process)
• Minimum of five (5) years solution-based sales with a strong understanding of software. Significant earning potential for more seasoned Account Exec.
• Demonstrated record of meeting or exceeding sales quota
BS in Marketing/Communications, Logistics, Computer Science, Engineering or significant and relevant work experience in addition to a different degree
• Ability to travel as needed to conduct sales activities
• Ability to work in a fast-paced environment
• Background in distribution, logistics or manufacturing (preferred)

Location: Opportunities at headquarters in Wexford, PA, or regionally in U.S.

Apply Now

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