Ace Endico

Ace Endico is a growing regional foodservice distributor in New York State. With growth comes the challenge to maintain and improve service while shipping larger volumes from the same physical space.

Productivity and Accuracy to Support Growth

The Objective

To support growth, Ace Endico needed solutions to help their workforce pick more cases in the same number of hours and load trucks more efficiently so drivers could leave on time to meet delivery targets and customer service levels.

The Solution

The Lucas solution includes unique AI-based optimization that is embodied in Jennifer™, the brains, voice and orchestration engine of the solution. Additionally, the solution includes multi-modal voice-directed applications and a management console.
The management console helps manage work, audits and exceptions, and provides real-time productivity reporting.
Voice-directed mobile applications run on rugged multi-modal hardware devices that can be used in freezer, cooler and dry areas of the DC.
Mobile QC/audit application that runs on standard PC tablets.
Configurable voice-directed selection for dual-pallet picking.
Batch picking of slow moving items in a narrow-aisle PIR section.
Voice-directed replenishment and truck loading.
Assignment creation and management
On-demand case label printing.

The Results

Reduced new user training from two weeks to just two days.
Voice directed replenishment reduced drops and save 4 hours per shift.
Selection errors were reduced by 44%
New selectors achieve standard pick rates within two weeks, versus 90 days with RF.
Average case-picking rates increased by 28%.
Reduced selector turnover and improved worker satisfaction.

Murray Hertzeberg

President at Ace Endico

Our case picking rates were about 135-145 cases per hour in the old system and now it is about 180, which is a greater than 25 percent increase in productivity. In addition, selection errors were reduced by 44% within months of implementation. We have improved the productivity and quality of life for selectors.

Download the full case study

Ace Endico

Productivity and Accuracy to Support Growth

The Objective

The Solution

The Results

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