The Client and The Ask
Ace Endico is a growing regional foodservice distributor in New York State. With growth comes the challenge to maintain and improve service while shipping larger volumes from the same physical space. To support growth, the company needed solutions to help their workforce pick more cases in the same number of hours and load trucks more efficiently so drivers could leave on time to meet delivery targets and customer service levels. Their previous order selection process using barcode scanners made the job harder for workers and prohibited the quick assimilation of new employees.