Resnick Distributors is a growing distributor of food and beverage, health, beauty and other product categories to 1,500 convenience stores, pharmacies, supermarkets, tobacco shops, gift shops, specialty stores, wholesalers and concessions throughout the Northeast and midAtlantic. Resnick uses RF applications for receiving, replenishment and other tasks, driven by a PowerHouse/WMS from QSSI, but order picking was a manual, paper-based process. To improve efficiency, they were seeking hands-free picking solutions.
Given the wide range of products Resnick distributes, the 100,000 square foot DC in New Brunswick, N.J. has a number of different picking areas with different process types, including case and less-than case picking to carts in coolers and freezers, case pick to conveyor and pallet, and piece and less-than-case picking to totes. This is a complex environment that creates unique challenges in streamlining end-to-end fulfillment operations.
In an effort to increase efficiency and throughput, the company reconfigured its forward pick areas and evaluated technology options to improve and optimize hands-on picking processes. “We had experimented with RF-based picking in the past, so we knew that wasn’t going to give us the productivity and accuracy boost we wanted,” says Steven Resnick, President. Instead, Resnick and his team evaluated voice-directed solutions, and installed the Lucas Mobile Work Execution System, including Lucas Move mobile applications featuring Jennifer voice.