Before we undertake any project, we take the time to understand your operations, technical requirements, and business needs, and we work with you to identify process improvement possibilities in your facility. From the outset, we strive to develop a partnership with your operations and IT personnel, the people who have the inside knowledge and expertise about your business and operations. Through these initial efforts, our customers are able to leverage our team’s operational experience and unique expertise in how mobile technologies can best be applied to improve hands-on work.
For DCs that are just beginning to explore technologies and solutions to improve mobile work processes, Lucas offers an operations assessment service. The operations assessment is intended to identify process improvement possibilities and the potential efficiency and accuracy gains in your facility. The assessment is conducted by Lucas process experts, who will spend time at your facility, walking through your current processes, observing your team, and discussing with you different ways in which a work execution software solution may help you achieve significant process improvements. Contact us today to request a detailed site assessment at your facility.
For companies who wish to move forward and develop a detailed functional design for a Lucas work execution software solution tailored to their operations, Lucas will conduct an Engineering Study. The goal of the Engineering Study is to define an initial business process design for your system and to provide you with the information needed to estimate the potential accuracy, efficiency and other improvements you may achieve in your facility. As part of this step the Lucas team will document your current processes, systems, and business needs. And to ensure continuity from the Engineering Study to implementation, a Lucas Project Manager and/or Technical Team Lead will be a key member of the Lucas study team.
To kick off the process, a team of Lucas specialists will spend two days onsite to study your operation, observing and talking with your associates, and reviewing your current infrastructure and systems. We will document and review the workflow and paper flow of your current applications, and spend time reviewing your IT systems and data flows in order to identify initial system integration requirements. Lucas will document your current processes, develop preliminary functional requirements for a work execution system, develop a preliminary user process flow, determine the appropriate method of interfacing to existing systems, and develop a preliminary implementation schedule.
As part of the study we will explore new processes with your team to determine if there are ways to reengineer your processes to achieve dramatic productivity and accuracy gains in your DC.
Once Lucas and the customer have evaluated the potential processes and technologies available and decided to move forward with implementing a work execution software solution, the next step is System Implementation.