Imperial Modernizes DC Operations Without Changing WMS​

Imperial’s 20-year old JD Edwards warehouse management system from Oracle provides RF-based receiving and inventory control, and although it also provides RF-based picking, the system does not adequately support Imperial’s complex picking requirements. Therefore, picking was performed using stickers and paper lists across more than a dozen different picking zones. Supply chain and IT managers at Imperial investigated a variety of technology alternatives to modernize their picking processes, including a WMS upgrade.
Imperial Distributors Case Study

About Imperial

Imperial Distributors serves 3500 supermarkets and other retail stores throughout the Northeastern United States, supplying a wide range of health, beauty and wellness products, general merchandise, seasonal and other non-food grocery items.
"The Lucas software makes us stronger as a company, but it’s also been a tremendous asset to supervisors, managers and hourly associates, helping them do their jobs better."
Imperial Distributors Picking
Perry Lundberg
VP of Supply Chain

The Lucas Solution

• The Lucas solution includes unique AI-based optimization that is embodied in Jennifer™, the brains, voice and orchestration engine of the solution.
• Lucas uses order information from JD Edwards and Jennifer ™ creates work assignments for associates across 12 picking zones, including picking from reserve for replenishment.
Lucas mobile applications feature configurable voice picking workflows by zone for piece picking (bucket brigade/pick and pass, cart picking) and case picking.
•The Lucas management console provides real-time productivity, work status and exception management. Managers access the console at their desks or on tablets on the warehouse floor.
• Mobile applications run on Zebra mobile devices
Warehouse Optimization
Lucas management console

The Results

• New employees can work independently in less than 2 weeks, compared to 6-8 weeks prior to the Lucas solution.
• Reduced annual QC costs $70K.
• Decreased returns 13% and short claims 35%.
• Overall picking productivity increase of 35%, across all pickers and picking workflows.
• Reduced mis-picks by 80 percent within two months of roll-out.
Significantly less overtime

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