To improve RDC operations Marcone embarked on an end-to-end mobile work execution system implementation project to reduce receiving backlogs, improve next-day delivery performance, and reduce distribution costs. Like many other companies, Marcone had considered replacing their legacy WMS and moving to RF-based processes, but working with Lucas they were able to achieve their process improvement and inventory management goals without changing their existing systems. On the other hand, unlike other companies that implement voice-directed solutions in picking before considering other warehouse processes, Marcone’s goal from the start was to use voice-directed mobile applications in receiving and putaway, in addition to picking. Marcone is also using barcode scanning alongside voice to optimize process efficiency and accuracy.
Prior to installing the Lucas solution, Marcone was using paper for in-bound and outbound processes, and performing physical wall-to-wall inventories in every DC. First and foremost, the operations team was looking for solutions that could reduce the time it takes to receive and put-away products, improve inventory accuracy, and reduce costs from end-to-end. Previously it took several days for product received on the dock to be available in inventory, and increased order volumes were placing new pressures to reduce cycle times and ship product quicker.
The Lucas Mobile Work Execution system is installed in 11 US and Canadian locations, ranging in size from four to 72 users.
“The Lucas software integrated seamlessly with our WMS, practically eliminated downtime in receiving, and increased our shipping capacity by 50%. It’s totally revolutionized our warehouse operations.” -Jim Sheetz, CFO